Doctiplus Help Center
If you have doubts about the operation of the Doctiplus platform, in this section we describe the functions of Doctiplus and provide comprehensive guidance for both patients and doctors.
Popular: Video Consultation, Appointments, Medical Records
Help for Patients
Complete guide for patients using Doctiplus platform
How do I create a patient account?
To create a patient account:
- Visit our website and click "Register"
- Select "Patient Registration"
- Fill in your personal details (name, email, phone)
- Verify your email address
- Complete your medical profile (optional but recommended)
- You're ready to book appointments!
How does video consultation work?
Our video consultation feature allows you to:
- Book appointments: Select doctor, date, and time
- Pre-consultation: Fill medical questionnaire
- Join consultation: Click link 5 minutes before appointment
- During consultation: Video call, chat, share documents
- Post-consultation: Receive prescription, summary, follow-up
Requirements: Stable internet, webcam, microphone, modern browser.
How do I book an appointment?
Booking appointments is simple:
- Login to your patient account
- Click "Find Doctors" or "Book Appointment"
- Search by specialty, location, or doctor name
- Select preferred doctor and view available slots
- Choose date/time that works for you
- Confirm booking and pay if required
- Receive confirmation email/SMS with details
How do I access my medical records?
Accessing your medical records:
- Login to your patient dashboard
- Click "Medical Records" or "Health Profile"
- View consultation history, prescriptions, lab reports
- Download records as PDF (available for 7 days after consultation)
- Share records with other doctors (with your permission)
- Update personal health information anytime
Note: All records are encrypted and HIPAA compliant.
Help for Doctors
Complete guide for healthcare professionals using Doctiplus
How do I join as a doctor on Doctiplus?
Doctor registration process:
- Visit doctipluss.com/dr
- Click "Join as Doctor" or "Doctor Registration"
- Fill professional details (license, specialty, experience)
- Upload required documents (license, ID, certificates)
- Our verification team reviews application (24-48 hours)
- Once approved, set up your profile and schedule
- Start accepting appointments!
How do I manage my appointments?
Appointment management features:
Calendar Integration
Sync with Google/Outlook calendars
Smart Notifications
Email/SMS reminders for appointments
Video Consultation
One-click join for video calls
Digital Prescriptions
Create and send prescriptions digitally
How does payment work for doctors?
Payment system details:
- Consultation Fees: Set your own fees per consultation type
- Platform Fee: Minimal percentage per successful consultation
- Payment Methods: Credit card, PayPal, bank transfer
- Payout Schedule: Weekly payouts (every Monday)
- Tax Documents: Monthly statements for tax purposes
- Fee Transparency: Clear breakdown of all charges
Note: First payout may take 7-10 days for verification.
Need More Help?
Can't find what you're looking for? Our support team is ready to help you.
Live Chat
Available during business hours