Contact Doctiplus
Have questions about our healthcare services? Need support with your account? Our team is here to help you. Reach out through any of the channels below.
Email Us
For general inquiries and support
doctipluss@gmail.comResponse Time: Within 24 hours
Support Hours: 24/7 for urgent medical queries
Call Us
For immediate assistance
+1 138 483 823Available: Monday - Friday, 8 AM - 8 PM
Emergency: After hours medical support available
Visit Us
Our headquarters in Mexico City
Uxmal 319-345
Narvarte Poniente
Benito Juárez
03020 Ciudad de México
CDMX, Mexico
Our Location
Find us easily in Mexico City's Narvarte neighborhood
Doctiplus Headquarters
Uxmal 319-345, Narvarte Poniente, Benito Juárez
03020 Ciudad de México, CDMX, Mexico
Location Details
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Business Hours:
Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Emergency only
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Parking:
Street parking available
Nearby parking lots within 200m
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Public Transport:
Metro: Nativitas (Line 2) - 10 min walk
Metrobús: Eje 4 Sur - 5 min walk
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Accessibility:
Wheelchair accessible entrance
Elevator available
Send us a Message
Fill out the form below and we'll get back to you as soon as possible
Frequently Asked Questions
Quick answers to common contact questions
What are your response times?
Email responses within 24 hours, phone calls answered immediately during business hours. Urgent medical queries get priority response.
Can I visit your office?
Yes, our headquarters at Uxmal 319-345 is open for appointments. Please schedule a visit in advance through our contact form.
Do you provide support in multiple languages?
Yes, we offer support in Spanish and English. Medical consultations available in multiple languages through our platform.
What support channels are available?
Email, phone, live chat (business hours), social media DMs, and in-person appointments at our Mexico City office.
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