Support Center

Doctiplus Help Center

If you have doubts about the operation of the Doctiplus platform, in this section we describe the functions of Doctiplus and provide comprehensive guidance for both patients and doctors.

Help for Patients

Complete guide for patients using Doctiplus platform

How do I create a patient account?

To create a patient account:

  1. Visit our website and click "Register"
  2. Select "Patient Registration"
  3. Fill in your personal details (name, email, phone)
  4. Verify your email address
  5. Complete your medical profile (optional but recommended)
  6. You're ready to book appointments!

How does video consultation work?

Our video consultation feature allows you to:

  • Book appointments: Select doctor, date, and time
  • Pre-consultation: Fill medical questionnaire
  • Join consultation: Click link 5 minutes before appointment
  • During consultation: Video call, chat, share documents
  • Post-consultation: Receive prescription, summary, follow-up

Requirements: Stable internet, webcam, microphone, modern browser.

How do I book an appointment?

Booking appointments is simple:

  1. Login to your patient account
  2. Click "Find Doctors" or "Book Appointment"
  3. Search by specialty, location, or doctor name
  4. Select preferred doctor and view available slots
  5. Choose date/time that works for you
  6. Confirm booking and pay if required
  7. Receive confirmation email/SMS with details

How do I access my medical records?

Accessing your medical records:

  • Login to your patient dashboard
  • Click "Medical Records" or "Health Profile"
  • View consultation history, prescriptions, lab reports
  • Download records as PDF (available for 7 days after consultation)
  • Share records with other doctors (with your permission)
  • Update personal health information anytime

Note: All records are encrypted and HIPAA compliant.

Help for Doctors

Complete guide for healthcare professionals using Doctiplus

How do I join as a doctor on Doctiplus?

Doctor registration process:

  1. Visit doctipluss.com/dr
  2. Click "Join as Doctor" or "Doctor Registration"
  3. Fill professional details (license, specialty, experience)
  4. Upload required documents (license, ID, certificates)
  5. Our verification team reviews application (24-48 hours)
  6. Once approved, set up your profile and schedule
  7. Start accepting appointments!

How do I manage my appointments?

Appointment management features:

Calendar Integration

Sync with Google/Outlook calendars

Smart Notifications

Email/SMS reminders for appointments

Video Consultation

One-click join for video calls

Digital Prescriptions

Create and send prescriptions digitally

How does payment work for doctors?

Payment system details:

  • Consultation Fees: Set your own fees per consultation type
  • Platform Fee: Minimal percentage per successful consultation
  • Payment Methods: Credit card, PayPal, bank transfer
  • Payout Schedule: Weekly payouts (every Monday)
  • Tax Documents: Monthly statements for tax purposes
  • Fee Transparency: Clear breakdown of all charges

Note: First payout may take 7-10 days for verification.

Need More Help?

Can't find what you're looking for? Our support team is ready to help you.

Email Support

inquiry.doctiplus@gmail.com

Response within 24 hours

Phone Support

308-140-59-38

Monday-Friday, 9 AM - 6 PM

Live Chat

Available during business hours

Send us a Message

Doctors

Dr. Morton Gluck, MD

Dr. Morton Gluck is an experienced internist and pulmonologist practicing in New York, NY. With decades of expertise in internal medicine and lung diseases, he provides comprehensive care for adult patients. Dr. Gluck is affiliated with Lenox Hill Hospital. His practice is located at 812 Park Ave, New York, NY 10021.

Board-Certified Internist & Pulmonologist
New York, NY

Dr. Hung-Sam Lee, DO

Dr. Hung-Sam Lee is a board-certified cardiologist serving patients in Flushing and Brooklyn, NY. Specializing in heart and blood vessel conditions, she provides expert diagnosis and treatment for cardiovascular diseases. Fluent in English and Chinese, Dr. Lee accepts Medicare and most major insurance plans. Currently accepting new patients. Call (718) 762-1888 to schedule an appointment.

Board-Certified Cardiologist
Flushing, NY

Dr. Brynn Anna Macedo, DO

Dr. Brynn Anna Macedo is a family medicine physician serving patients in the San Bernardino and Fontana, CA area. With over 20 years of experience since graduation in 2004, she provides comprehensive healthcare for individuals and families. Affiliated with St. Bernardine Medical Center, Dr. Macedo is currently accepting new patients. Contact her office for appointment scheduling and insurance information.

Family Medicine Physician
San Bernardino, CA | Fontana, CA

Dr. Ali Busoul, DO

Dr. Ali Busoul is a board-certified family medicine specialist serving Fort Worth and Keller, TX, through three convenient locations. He provides comprehensive healthcare for individuals and families of all ages, with telehealth options available. Dr. Busoul accepts Medicare and most major insurance plans including Blue Cross Blue Shield, CVS Health (Aetna), and Humana. Currently accepting new patients. Call (469) 283-0076 to schedule an appointment.

Board-Certified Family Medicine Specialist
Fort Worth, TX | Keller, TX
Telehealth Available

Dr. Joon Myung, MD

Dr. Joon Myung, MD is a board-certified gastroenterologist with extensive training from Baylor College of Medicine, serving patients in Flushing, NY. He specializes in diagnosing and treating digestive system disorders including Crohn's Disease, IBS, celiac disease, and gastrointestinal cancers. Dr. Myung performs colonoscopies, endoscopies, colorectal cancer screenings, and other advanced procedures. Fluent in English, Korean, Portuguese, and Spanish, he provides culturally sensitive care to diverse communities. His practice accepts Medicare, UnitedHealthcare, Aetna, and other major insurance plans. Currently accepting new patients at 15408 Northern Blvd Suite 2K in Flushing. Call (718) 445-0200 to schedule your consultation today.

Dr. Andreas Mitchell

Dr. Andreas Mitchell is a board-certified internist serving patients across three convenient locations in San Francisco and Oakland, CA. He provides comprehensive primary care for adolescents, adults, and elderly patients, managing conditions including hypertension, diabetes, sleep apnea, osteoporosis, pneumonia, and cardiovascular diseases. Dr. Mitchell offers annual physicals, preventive screenings, chronic disease management, wellness services, and commercial driver medical examinations. Affiliated with Zuckerberg San Francisco General Hospital and Trauma Center, his practice accepts Kaiser Permanente, Medicare, Alameda Alliance, and other major insurance plans. Currently accepting new patients at all locations. Call (415) 476-1528 for San Francisco or (510) 777-1177 for Oakland to schedule your appointment today.

Dr. Yoon Yi

Dr. Yoon Yi is a board-certified podiatrist serving patients in Flushing, NY and Ridgefield, NJ. He specializes in diagnosing and treating foot and ankle conditions including plantar fasciitis, bunions, diabetic foot complications, sports injuries, and nail disorders. Dr. Yi performs foot and ankle surgery, laser toenail treatment, bunion correction, custom orthotics, and comprehensive wound care. Fluent in English and Korean, he provides culturally sensitive care to diverse communities. His practice accepts Medicare, Integra MLTC, and other major insurance plans. Currently accepting new patients at both locations. Contact Dr. Yi's office today to schedule your consultation.

Dr. Linda Miller, DO

Dr. Linda Miller, DO is a board-certified psychiatrist with over 27 years of experience serving patients across three Washington locations: Olympia, Bellevue, and University Place. She graduated from Des Moines University College of Osteopathic Medicine and is certified by the American Board of Psychiatry and Neurology. Dr. Miller treats mental health conditions including ADHD, anxiety disorders, depression, bipolar disorder, PTSD, eating disorders, and substance abuse. She offers Cognitive Behavioral Therapy (CBT), medication management, couples therapy, ketamine infusion therapy, and crisis intervention. Her practice provides convenient online booking and telehealth appointments, accepting Medicare and other major insurance plans. Currently accepting new patients at all locations. Call (360) 701-1715 or book online today.