Support Center

Doctiplus Help Center

If you have doubts about the operation of the Doctiplus platform, in this section we describe the functions of Doctiplus and provide comprehensive guidance for both patients and doctors.

Help for Patients

Complete guide for patients using Doctiplus platform

How do I create a patient account?

To create a patient account:

  1. Visit our website and click "Register"
  2. Select "Patient Registration"
  3. Fill in your personal details (name, email, phone)
  4. Verify your email address
  5. Complete your medical profile (optional but recommended)
  6. You're ready to book appointments!

How does video consultation work?

Our video consultation feature allows you to:

  • Book appointments: Select doctor, date, and time
  • Pre-consultation: Fill medical questionnaire
  • Join consultation: Click link 5 minutes before appointment
  • During consultation: Video call, chat, share documents
  • Post-consultation: Receive prescription, summary, follow-up

Requirements: Stable internet, webcam, microphone, modern browser.

How do I book an appointment?

Booking appointments is simple:

  1. Login to your patient account
  2. Click "Find Doctors" or "Book Appointment"
  3. Search by specialty, location, or doctor name
  4. Select preferred doctor and view available slots
  5. Choose date/time that works for you
  6. Confirm booking and pay if required
  7. Receive confirmation email/SMS with details

How do I access my medical records?

Accessing your medical records:

  • Login to your patient dashboard
  • Click "Medical Records" or "Health Profile"
  • View consultation history, prescriptions, lab reports
  • Download records as PDF (available for 7 days after consultation)
  • Share records with other doctors (with your permission)
  • Update personal health information anytime

Note: All records are encrypted and HIPAA compliant.

Help for Doctors

Complete guide for healthcare professionals using Doctiplus

How do I join as a doctor on Doctiplus?

Doctor registration process:

  1. Visit doctipluss.com/dr
  2. Click "Join as Doctor" or "Doctor Registration"
  3. Fill professional details (license, specialty, experience)
  4. Upload required documents (license, ID, certificates)
  5. Our verification team reviews application (24-48 hours)
  6. Once approved, set up your profile and schedule
  7. Start accepting appointments!

How do I manage my appointments?

Appointment management features:

Calendar Integration

Sync with Google/Outlook calendars

Smart Notifications

Email/SMS reminders for appointments

Video Consultation

One-click join for video calls

Digital Prescriptions

Create and send prescriptions digitally

How does payment work for doctors?

Payment system details:

  • Consultation Fees: Set your own fees per consultation type
  • Platform Fee: Minimal percentage per successful consultation
  • Payment Methods: Credit card, PayPal, bank transfer
  • Payout Schedule: Weekly payouts (every Monday)
  • Tax Documents: Monthly statements for tax purposes
  • Fee Transparency: Clear breakdown of all charges

Note: First payout may take 7-10 days for verification.

Need More Help?

Can't find what you're looking for? Our support team is ready to help you.

Email Support

soporte@doctiplus.com

Response within 24 hours

Phone Support

308-140-5938

Monday-Friday, 9 AM - 6 PM

Live Chat

Available during business hours

Send us a Message

Doctors

Dr. Rachel Kominsky

Dr. Rachel Kominsky, MD, is a board-certified ENT specialist with fellowship training in laryngology, focusing on voice, airway, and swallowing disorders. She provides comprehensive care for sinus, hearing, allergy, and sleep-related conditions.

Dr. Daniel Demesh, MD

Dr. Daniel Demesh, MD, is a board-certified ENT specialist and fellowship-trained facial plastic surgeon. He provides expert care in facial rejuvenation, cosmetic procedures, and functional ENT treatments, including sinus and nasal surgery.

Dr. Nathan Chertack, MD

Board-Certified Urologist Albany, NY Affiliated with a Castle Connolly Top Hospital

Dr. Francis Seigers, MD

Dr. Francis Seigers is a board-certified internist serving Lyons Falls, NY, and surrounding areas with three convenient locations. He provides comprehensive adult medical care, from routine check-ups to complex illness management. Dr. Seigers accepts Medicare, UnitedHealthcare, and most major insurance plans. Currently accepting new patients. Board-Certified Internist Lyons Falls, NY

Dr. Morton Gluck, MD

Dr. Morton Gluck is an experienced internist and pulmonologist practicing in New York, NY. With decades of expertise in internal medicine and lung diseases, he provides comprehensive care for adult patients. Dr. Gluck is affiliated with Lenox Hill Hospital. His practice is located at 812 Park Ave, New York, NY 10021. Board-Certified Internist & Pulmonologist New York, NY

Dr. Hung-Sam Lee, DO

Dr. Hung-Sam Lee is a board-certified cardiologist serving patients in Flushing and Brooklyn, NY. Specializing in heart and blood vessel conditions, she provides expert diagnosis and treatment for cardiovascular diseases. Fluent in English and Chinese, Dr. Lee accepts Medicare and most major insurance plans. Currently accepting new patients. Call (718) 762-1888 to schedule an appointment. Board-Certified Cardiologist Flushing, NY

Dr. Victor Dostrow, MD

Dr. Victor Dostrow is a board-certified neurologist practicing in Asheville, NC, with expertise in diagnosing and treating diseases of the nervous system and neuromuscular disorders. Certified by the American Board of Psychiatry and Neurology, he provides comprehensive neurological care at two convenient locations. Currently accepting new patients. Board-Certified Neurologist Asheville, NC

Dr. Eric Farbman, MD

Dr. Eric Farbman is a board-certified neurologist with over 19 years of experience, practicing in Fresno, CA, and Las Vegas, NV. Affiliated with Castle Connolly Top Hospital Community Regional Medical Center, he specializes in treating neurological disorders and diseases of the nervous system. Fluent in English and Spanish, Dr. Farbman accepts Medicare, Medicaid, and most major insurance plans. Board-Certified Neurologist Fresno, CA | Las Vegas, NV Affiliated with a Castle Connolly Top Hospital