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Legal & Privacy

Cookie Policy

Cookies are small text files that quietly do a lot of the work behind the scenes of any website, from keeping you logged in to remembering the settings you chose last time. This page explains exactly which ones Doctiplus uses, why, and how to turn off the ones you don't want.

Last Reviewed Regularly
Applicable in Mexico & International

Quick Navigation

What Cookies Actually Are How We Use Cookies Types of Cookies We Set Cookie Details Third Party Cookies Managing Your Choices Similar Technologies Contact Us
01

What Cookies Actually Are

A cookie is a small piece of text your browser stores when you visit a website, then sends back on your next visit so the site can recognize you were there before. That's really all it is: a note the browser keeps for the site. Cookies can't read your hard drive, install anything, or infect your device. What they can do is remember things like whether you're logged in, which language you prefer, or that you already dismissed our cookie banner so we stop asking.

02

How We Use Cookies

On Doctiplus, cookies do a handful of specific jobs. They keep you signed in between pages so you're not re-entering your password every time you click a link. They remember preferences like your chosen language or dark mode setting. They help our analytics understand which pages are actually useful and which ones people bounce off of, which shapes what we build next. And in a small number of cases, they support advertising that helps fund the free content and tools we publish.

None of our cookies read your medical records. Cookies handle site functionality and browsing behavior. Your health information, consultation history, and lab results are protected separately, as described in our Privacy Policy.

03

Types of Cookies We Set

Not all cookies serve the same purpose, and not all of them are optional. Here's how we group them:

Essential Cookies

Required for the site to function at all, including keeping you logged in and protecting your session. These cannot be switched off, since the platform simply won't work correctly without them.

Analytics Cookies

Tell us which pages get used, how people navigate the site, and where they run into friction. This data is aggregated and doesn't identify you individually to us.

Preference Cookies

Remember choices you've made, such as language, region, or display settings, so you don't have to reset them on every visit.

Marketing Cookies

Used sparingly to measure the effectiveness of health content we promote and, in some cases, to show relevant messaging on other sites. These are fully optional.

04

Cookie Details

For anyone who wants the specifics, here's a representative look at the categories of cookies active on doctipluss.com and roughly how long each one sticks around:

Category
Purpose
Typical Duration
Session & Authentication

Keeps you logged in and protects against session hijacking while you use the platform.

Expires when you log out or close your browser

Cookie Consent Record

Remembers your cookie preferences so we don't show the banner every visit.

Up to 12 months

Analytics

Tracks anonymized usage patterns to help us improve navigation and content.

Up to 24 months

Preferences

Stores language, regional, and display settings.

Up to 12 months

Marketing

Measures content performance and supports optional promotional messaging.

Up to 90 days

05

Third Party Cookies

Some cookies on our site are placed not by Doctiplus directly, but by services we rely on, such as analytics providers and payment processors. These third parties set their own cookies to perform their function, for example detecting fraud during checkout or measuring aggregate traffic patterns. We choose these vendors carefully and require them to handle data responsibly, but their cookies are governed by their own privacy and cookie policies, not ours.

06

Managing Your Choices

You're not stuck with our defaults. Here's how to take control:

Our Cookie Banner

When you first visit, you can accept all cookies, reject non-essential ones, or adjust preferences category by category.

Browser Settings

Every major browser lets you block or delete cookies entirely, or ask to be notified before one is set, through its privacy settings menu.

Opting Out of Analytics

Most analytics providers offer their own browser opt-out tools if you'd rather not be counted in aggregate usage data at all.

A Word of Caution

Blocking essential cookies will likely break core functionality, such as staying logged in or completing a booking, since the site depends on them to work.

07

Similar Technologies

Cookies aren't the only small piece of tracking technology in use online. We may also use local storage, which works similarly to a cookie but lives in your browser rather than being sent with every request, and, occasionally, pixel tags in emails to see whether a message was opened. The same choices and controls described above generally apply to these as well.

08

Contact Us

If you have questions about our use of cookies or this policy:

Email

inquiry.doctiplus@gmail.com

For cookie and privacy related inquiries

Phone

308-140-59-38

Monday - Friday, 9 AM - 6 PM

Address

Uxmal 319-345, Narvarte Poniente

Benito Juárez, 03020 Ciudad de México

CDMX, Mexico

Website

doctipluss.com

Visit our main website

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We may update this Cookie Policy periodically as our tools and vendors change. Please check this page for the latest version.

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308-140-59-38

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Business Info

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inquiry.doctiplus@gmail.com

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DUNS Number:

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